Privacy Policy
The Find A Helpline API is a service provided by ThroughLine ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information when you use our API. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your data. By accessing or using the Find A Helpline API, you agree to the practices described in this policy.
We may collect the following types of information:
- User Data: When you interact with the Find A Helpline API, we may collect personal information you provide, such as your name, email address, and any other details you choose to share.
- Usage Information: We collect information about how you use the API, including but not limited to your IP address, browser type, and operating system.
- Embedded Information: When you embed crisis helpline information into your apps or websites using our API, we may collect data related to the usage of this information, such as the frequency and nature of interactions with the crisis helpline details.
We use the information we collect for the following purposes:
Providing the Service: To deliver the Find A Helpline API services and embed crisis helpline information as requested.
- Customer Support: To assist you with inquiries, questions, and issues related to our service.
- Improvement: To enhance and improve the quality and functionality of the Find A Helpline API based on user feedback and usage.
- Communication: To send you updates, newsletters, and other information related to our service, including marketing communications, with your consent.
We take data security seriously and employ industry-standard security measures to protect your information. However, please be aware that no method of transmission or storage is completely secure, and we cannot guarantee the security of your data.
We do not sell your personal information to third parties. We may share your information with service providers and business partners who assist us in delivering our services, but they are required to maintain the confidentiality of your data.
We will retain your data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.
You have the right to access, correct, or delete your personal information. You may also choose to opt out of receiving marketing communications from us. To exercise these rights, please contact us at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices and services. When we do so, we will revise the "Last Updated" date at the top of this page. Please review this policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests related to this Privacy Policy or the Find A Helpline API, please contact us at [email protected].
Thank you for using Find A Helpline. We are dedicated to providing you with a secure and valuable experience while using our API.