Working with ThroughLine
Welcome! 👋
Thanks for taking the first step to support people in crisis with ThroughLine.
Whatever your use case, ThroughLine enables you to provide brand-aligned crisis support experiences that are quick and easy to implement.
Our Developer Docs provide everything you need to know to get started.
Got questions? We're here to help. Reach out to speak with our team.
All ThroughLine products are powered by the largest, most comprehensive helpline directory in the world. Built and maintained in-house, it includes 1,300 vetted and verified services, covering:
- 23 crisis topics
- 15 specialties
- 4 contact methods
- 3 human support types
To be included, each service has to pass our qualification criteria. We then verify its information and commitment to clinical standards through direct contact with staff at the helpline. We maintain our information daily to keep it fresh and up to date.
- Abuse & domestic violence
- Anxiety
- Bullying
- Dementia & Alzheimer's
- Depression
- Eating & body image
- Family
- Gambling
- Gender & sexual identity
- Grief & loss
- Loneliness
- Parenting
- Physical illness
- Pregnancy & abortion
- Relationships
- School & work
- Self-harm
- Sexual abuse
- Stress
- Substance use
- Suicidal thoughts
- Supporting others
- Trauma & PTSD
Whether you want to embed support within your safety center or website, refer users to an external resource, or integrate helpline data directly in your app – we've got you covered. Review our products below and explore this documentation to learn how to integrate each product.
Product | Description | Use cases |
|---|---|---|
API | Helpline dataset available as an API | Custom integrations |
Web app | White-labeled, mobile-responsive helpline search platform, hosted on a unique URL. | Signposting & in-product referrals |
Widget | White-labeled, mobile-responsive embeddable widget | Safety centers and websites |
Want to explore how ThroughLine might help you support your users? We'd love to chat and see how we might help. Reach out to speak with our team.