Learn about the policies and requirements for utilizing the Find A Helpline API with this comprehensive document. Understand the limitations on caching, storing, and indexing content, along with exceptions to these rules. Gain insights into data retention

Set up widget analytics

Policies & Usage

Sandbox Terms and Conditions (Terms)

ThroughLine API

ThroughLine Developer Docs

Working with ThroughLine

Overview

Getting Started

Authorization

API Security

Intelligent Ranking

Localization

Priority Helpline Filtering

API Tiers

Event Tracking & Analytics

Core Concepts

countries

topics

helplines

events

Models

Helpline API

v1 to v2 migration

Integrate the web app

Web app

Integrate the widget

Widget

Standard Terms

Caching Policy

Limits Policy

API Access Policy

Privacy Policy

General

Privacy & Security

FAQ's