Web app

The ThroughLine web app is a helpline search platform hosted on a unique URL. The web app provides a ready-to-use user interface to connect people in crisis to support, as well as clinically-reviewed psychoeducation information for 23 topics.

Use of the ThroughLine web app requires an agreement with ThroughLine. Don't yet have an agreement? Get in touch. Integration of the web app is straightforward and covered in our article, Integrate the web app.

Yes, we will provide you with a real-time Impact Dashboard displaying key metrics including the number of users, sessions, helpline contacts, country distribution, engagement metrics (rate, time), access patterns, and most-used helplines/topics. No personally identifiable information is collected through the web app, so no such information will be shared.