Web app

Integrate the web app

5min

The ThroughLine web app is a helpline search platform hosted on a unique URL, providing a ready-to-use user interface to connect people in crisis to support in over 100 countries.

Key features

  • Easy-to-use search flow
  • Ability to apply your colors and branding
  • Dynamic filtering by human support type, specialty, and topics
  • Intelligent rankingย to promote the most appropriate support
  • 'Suicidal thoughts' quick-link, co-developed with our partners at the International Association for Suicide Prevention
  • Dedicated helpline information pages
  • Clinically-reviewed psychoeducation information for 23 topics
  • Topic landing pages
  • Emergency exit button
  • Emergency services button in every country where suicide is not illegal

Pricing

Use of the web app requires an agreement with ThroughLine, and pricing depends on the number of users you want to cover.

Want to integrate the web app? Get in touch.

Integrating the web app

1. Agree to web app design

We will work with you to ensure the widget is styled according to your needs. We will provide you with a production web app 48 hours after sign-off.

2. Copy and paste web app unique link into your product

Copy the unique link we provide and paste it into your product where you would like to refer users to support. When users click this link, they will be directed to your ThroughLine web app.

A demo web app is available for testing here.

The demo web app is strictly for internal testing and not production use.

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