Policies & Usage

Caching Policy

1min

Websites and applications using the ThroughLine API are bound by the Sandbox Terms and Conditions, Standard Terms, and Service Order (if applicable).

Caching, storing or indexing is not permitted for any content, except countries and topics entities, or the helpline_id attribute that can be cached to improve the performance of your website or application.

You must abide by the following rules around retaining data from the ThroughLine API:

  • helpline_id: unlimited caching is allowed to improve the performance of your application.
  • Country entity: unlimited caching is allowed to improve the performance of your website or application.
  • Topic entity: unlimited caching is allowed to improve the performance of your application.
  • All other attributes and entities: No caching, storing or indexing is permitted.