API Tiers

there are three tiers available for usage of the throughline api free accounts will have access to the sandbox tier with a limited dataset, whereas paid customers can access the entry or full tiers for more comprehensive helpline coverage sandbox tier this is a free tier that provides access to all the available endpoints, but only a limited set of the available data and a limit of 100 api calls in any 24 hour window requests in the sandbox tier are limited to helplines which are based in new zealand or the united states of america support people with issues relating to abuse & domestic violence, gender & sexual identity, or suicidal thoughts opening hours and support types are not included in the helpline data at this tier https //www throughlinecare com/contact if you want to upgrade out of the sandbox tier entry tier this is a cost optimised tier for customers who only need access to the country’s foremost resources for people struggling with suicidal thoughts this tier enforces docid\ svuimnmzsmchb9k pmn5o full tier the full tier provides access to all available verified helpline data in all locations