---
title: Policies & Usage
slug: policies-and-usage
description: Learn about the policies and requirements for utilizing the Find A Helpline API with this comprehensive document. Understand the limitations on caching, storing, and indexing content, along with exceptions to these rules. Gain insights into data retention
icon: 📜
docTags: 
createdAt: 2023-10-03T01:48:20.006Z
---

Please read through the following policies and requirements before getting started with the Find A Helpline API.

- [ThroughLine API Service Agreement](https://app.archbee.com/public/PREVIEW-CufvOm5n-XDizEvHWvSjN/PREVIEW-zDY_w7qd2QA0gmF1LYx5T)
- [Caching Policy](docId\:ODLZnTE3iUZlyexOHUcuZ)
- [Limits Policy](docId:69cBTRIpQylPbluiu9O_2)
- [Privacy Policy](https://www.throughlinecare.com/privacy-policy)