---
title: Working with ThroughLine
slug: developer.throughlinecare.com
icon: 💛
docTags: 
createdAt: 2024-02-22T22:30:54.806Z
---

Welcome! 👋

Thanks for taking the first step to support people in crisis with ThroughLine.

Whatever your use case, ThroughLine enables you to provide brand-aligned crisis support experiences that are quick and easy to implement.

Our Developer Docs provide everything you need to know to get started.

:::hint{type="info"}
Got questions? We're here to help. Reach out to [speak with our team.](https://www.throughlinecare.com/contact)
:::

# ThroughLine dataset

All ThroughLine products are powered by the largest, most comprehensive helpline directory in the world. Built and maintained in-house, it includes 1,500+ vetted and verified services, across 170+ countries covering:

- 24 crisis topics
- 15 specialties
- 5 contact methods
- 3 human support types

To be included, each service has to pass our qualification criteria. We then verify its information and commitment to clinical standards through direct contact with staff at the helpline. We maintain our information daily to keep it fresh and up to date.

## Core data infrastructure

::::Tabs
:::Tab{title="Topics"}
1. Abuse & domestic violence
2. Anxiety
3. Bullying
4. Dementia & Alzheimer's 
5. Depression
6. Eating & body image
7. Family
8. Gambling
9. Gender & sexual identity
10. Grief & loss
11. Loneliness
12. Parenting
13. Physical illness
14. Pregnancy & abortion
15. Relationships
16. Scams
17. School & work
18. Self-harm
19. Sexual abuse
20. Stress
21. Substance use
22. Suicidal thoughts
23. Supporting others
24. Trauma & PTSD
:::

:::Tab{title="Specialties"}
1. Adults
2. All topics
3. Children
4. Deaf & HOH
5. Everyone
6. Faith-based
7. Indigenous Support
8. LGBTQ+
9. Men
10. Parents
11. Seniors
12. Veterans
13. Warmline
14. Women
15. Youth
:::

:::Tab{title="Contact methods"}
1. Phone
2. SMS
3. Online chat
4. WhatsApp
5. Report


:::

:::Tab{title="Human Support Types"}
1. Volunteers
2. Counselors
3. Peers
:::
::::

# ThroughLine products

Whether you want to embed support within your safety center or website, refer users to an external resource, or integrate helpline data directly in your app – we've got you covered. Review our products below and explore this documentation to learn how to integrate each product.

| **Product**                             | **Description**                                                                    | **Use cases**                      |
| --------------------------------------- | ---------------------------------------------------------------------------------- | ---------------------------------- |
| [API](docId\:iZVCttHPPp9qsnN5kXzEY)     | Helpline dataset available as an API                                               | Custom integrations                |
| [Web app](docId\:KrHRLEcZ81VqwiOtfqvBJ) | White-labeled, mobile-responsive helpline search platform, hosted on a unique URL. | Signposting & in-product referrals |
| [Widget](docId\:G6MiKsgIUX0WLQApcVe8o)  | White-labeled, mobile-responsive embeddable widget                                 | Safety centers and websites        |

# Get in touch

Want to explore how ThroughLine might help you support your users? We'd love to chat and see how we might help. Reach out to [speak with our team.](https://www.throughlinecare.com/contact)

#